Support
How can we help?
Taplas is independently built, and every message gets read. Pick the right door and it'll get to the right place faster.
Common questions
Is what I see guaranteed to be on tap?
No — and Taplas is honest about that. Everything you see is built from community reports: fresh, agreeing reports read as confident, and anything mixed, quiet or contradicted says so on the label. Beer boards change fast, so check the state and the latest report before travelling.
A pub's photo or name is wrong, or the pub has closed
Report it inside the app: open the pub, tap the menu in the top corner and choose the report option. Wrong photo, better photo, wrong name and closed all have their own doors, and reports go straight into the review queue.
A beer is missing
If a pub is pouring something Taplas doesn't list there, add it from the pub's page. If the beer doesn't exist in the catalogue at all, use Request a beer — and if someone else already asked, you can back their request instead.
A price looks wrong
Prices are the community's going rate, weighted toward the freshest and most agreed-on reports — they can lag behind a price rise. The best fix is to report what you actually paid from the beer's price panel.
Your data and account
For anything about your personal data — access, correction or deletion — email privacy@taplas.app. The Privacy Policy explains what Taplas holds and why, in plain language.